To make a claim under this warranty, contact: Sennheiser Technical Services and Spare Parts Sales, c/o Linfox, Gate 3, 1 Fox Lane, Erskine Park, 2759, NSW Australia, phone: +61 2 9910 6700 email: au-service@sennheiser.com All expenses of claiming the warranty will … Service and Repair direct line: Phone: 514-426-3014. Email: sg.online@sennheiser.com For service and warranty: sg-service.asia@sennheiser.com For delivery and tracking status, please contact our delivery partner, UrbanFox at 64767472 and provide them with your order number. Read honest and unbiased product reviews from our users. Please refer to the warranty and non-warranty statement here. It includes selected Sennheiser products, commercially available from VSystem Ltd. directly or through authorized partners. Sennheiser - Headphones & Headsets - Microphones - Business Communications - Service & Support - Discover True Sound - Top-quality products and tailor made solutions for every aspect of recording, transmission, and reproduction of sound. DETERMINING AUTHORITY The SEC Service Department will be the final determining authority for all potential warranty claims … Contact If you have questions regarding the products, feel free to contact us. For information regarding current turnaround times for warranty repairs and replacements please contact Service Administration at (860) 434-9190 extension #2. Sennheiser offers its 2 Years Manufacturing Warranty in India through its Authorized Service Partner Sennheiser India. The original Sennheiser product you have purchased is covered by a warranty of 24 months. More questions? You will have 10 business days from the date that we send the estimate to either approve or deny the work. If your product is a headphone and you would like your original product repaired and returned to you please call our office in Old Lyme, CT for instructions. Digital workflows for flawless daily business. Warranty Service Options: You may return your Sennheiser product for under-warranty repair or replacement as long as it meets the terms of Sennheiser’s Warranty Statement. NB: Sennheiser Communications has evolved in a new set-up. Excluded are accessory items, rechargeable or disposable batteries that are delivered with the product; due to their characteristics these products have a shorter service life that is principally dependent on the individual frequency of use. Phone: + (33)1 49 87 03 79. fr-adv-export@sennheiser.com. You can call Sennheiser at +495 130 6000 phone number, fill out a contact form on their website en-us.sennheiser.com, or write a letter to 1 Enterprise Drive, Old Lyme, Connecticut, 06371, United States. Register your new Sennheiser product and extend its warranty from 2 to 3 years for free.. 1.3.Subject to … Flat Rate Repairs: In the event that a repair is going to surpass the Pre-Authorized Amount, we will contact you beforehand and it will be up to you to decide whether or not to continue with the repair. DOM-TOM. Please upload a copy of your receipt: (can be .PDF, .JPG, .GIF, .PNG format less than 3MB in size) ** Receipt image / PDF of email receipt is required for Warranty submission purposes** Please refer to the non-warranty statement here. PXC 550 II Leave background noise behind. If after 10 days we have not received a response we will ship your unrepaired item back to you, free of charge. Digitize your AV management workflow. Sennheiser New Zealand Warranty When you purchase a Sennheiser product, you have the peace of mind in knowing that our products are ordinarily covered by Sennheiser’s International Warranty. When purchasing the warranty extension, the following conditions apply (Warranty extension). Shop Now In case of any further clarification/ information needed please do mail us or contact us at the number/email id given below. DETERMINING AUTHORITY The SEC Service Department will be the final determining authority for all potential warranty claims … Let Us Help You Sometimes it's easier to talk through your headset decision with a real person. Headphones, Wireless Headphones, Headsets, Microphones - Business Communications - Service & Support - Sennheiser Discover True Sound - Top-quality products and tailor made solutions for every aspect of recording, transmission, and reproduction of sound. For more information please contact customer care at 877-736-6434. The cost for labor, parts, and shipping will be billed as actual. The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user. The guarantee period for this Sennheiser product is 24 months from the date of purchase. If you have questions about product information, repairs, or spare parts or accessories, please use the form below to contact Sennheiser Customer Service. Leave your digits here and you'll get a call back within two business hours For some products a different warranty period applies. Contact Sennheiser customer service. Sennheiser’s CX 400BT True Wireless is the audio specialist’s latest premium (True Wireless) Bluetooth earbuds. Conditions for extending the warranty period: You are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage. I sent my HD 600 to Sennheiser USA to do the flatrate repair($150). The original Sennheiser product you have purchased is covered by a warranty of 24 months. article number, frequency range. Please refer to the warranty and non-warranty statement here. Phone: 1 800 463 1006. Might as well make this the official Sennheiser warranty service thread since this is the first result of a google search. Give Us a Call 1-800-HEADSETS (1-800-432-3738) We're here to help you with your purchase Mon-Fri 9:00-7:30 Eastern Time Leave Your Number Don't call us — we'll call you! You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Sennheiser Electronic Corporation © 2011 - 2021. Going forward, the existing Sennheiser Communications portfolio for Enterprises and Gaming will be manufactured, sold and serviced as co-branded EPOS | SENNHEISER products by EPOS, under the global audio and hearing technology group Demant. Services ; Support - Sennheiser Discover True Sound - Top-quality products and tailor made solutions - sennheiser.com All repair costs (labor, parts, etc.) For some products a different warranty period applies. Pre-Authorized Amount Repairs: Back to Main Help Page I bought sennheiser CX 180 street ll earphones from Amazon india. Additional Services: French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, New Caledonia, French Polynesia. If you wish to file a claim under the warranty, please contact your local service partner for detailed return instructions. Warranty (except USA, Australia, Brasil) The original Sennheiser product you have purchased is covered by a warranty of 24 months. For the exact duration of your warranty, please refer to the separate extended warranty … In the unlikely event that a Sennheiser product develops a fault within the warranty period, please check the contact details below. https://goo.gl/maps/tr43Q9RdjAB2 NB: Due to the quick spreading of the Covid-19 in many countries, we have decided to temporarily close our Sennheiser Stores worldwide, as well as our Service Counter. ANC and triple microphone array provide unrivalled sound quality for every commute. If you wish to file a claim for a product under warranty purchased from the Sennheiser Thailand Online Store, please contact Fotofile at 02-046-0488 or email us at info@fotofile.co.th Fotofile store is located at MBK Center 5th Floor. For information regarding current turnaround times for warranty repairs and replacements please contact Service Administration at (860) 434-9190 extension #2. Otherwise, Sennheiser may replace your headphone with a new or refurbished unit. The Sennheiser store by Digital River offers a 30-day money back guarantee. Find helpful customer reviews and review ratings for Sennheiser CX 120BT in-Ear Wireless Headphones with 2 Years Warranty at Amazon.com. They deliver exceptional sound quality, optimal comfort and customizable touch controls as well as providing the best possible listening experience thanks … Please be advised: To return a Sennheiser Gaming product purchased from February 23rd-February 28th 2020, you must contact Digital River, not EPOS. Please provide us sufficient information e.g. Standard terms and conditions, as mentioned in our “Warranty Conditions” will be applicable for all the warranty services. Use the form below. For the exact duration of your warranty, please refer to the separate extended warranty table. Stay tuned in to Sennheiser and enjoy a ... © 2021 Sennheiser electronic GmbH & Co. KG | USA, https://eposaudio.zendesk.com/hc/en-us/requests/new, Changes to personal information for an order. Estimates cannot be requested and will not be provided for flat-rate repair items. An up-to-date list of all service partners of Sennheiser electronic GmbH & Co. KG worldwide is available on the internet at Sennheiser service partnere globalt . Our authorized channel partners are authorized to provide warranty services to end customer, in case you find the product defective & the defective product fulfills the normal terms of warranty as mentioned below. All you gotta do is make sure that the issue with your product is eligible for warranty claim. You can send it by courier to any nearest service centre of sennheiser with bill they will replace it. 1.1.The benefits given to you in the Sennheiser warranty are in addition to other rights and remedies you have under law. 952-392-2132. Email ID: in-info@sennheiser.com. Toll Free Number: 1800 22 36 32. If you have questions about any of the following topics, please contact Digital River Customer Service by email or phone: Warranty Conditions Warranty (except USA, Australia, Brazil) The original Sennheiser product you have purchased is covered by a warranty of 24 months. For Consumer Audio Products, please call our customer service center 4000185000 For Professional Audio Products, please call +86 10 69450058 Please reach out to our customer service team at sennheiser@nsquared.asia for assistance For the exact duration of your warranty, please refer to the separate extended warranty table. https://eposaudio.zendesk.com/hc/en-us/requests/new For the exact duration of your warranty, please refer to the separate extended warranty table. Please refer to the non-warranty statement here. Sennheiser France – 128b Avenue Jean Jaurès – 94200 Ivry-sur-Seine. Sennheiser products are covered by a warranty for two years from the original date of purchase. Terms and Conditions. [email protected] An estimate for repair work may be requested prior to repair however doing so will significantly increase your turnaround time. For some products a different warranty period applies. and 1-way shipping (shipping VIA UPS Ground without signature required) will be covered completely by one convenient flat-rate repair price. What is your refund policy? If you have questions about product information, repairs, or spare parts or accessories, please use the form below to contact Sennheiser Customer Service. 1.2.Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You now can directly approach our spot serve outlet to avail services on your Sennheiser earphone/ headphone/ headsets. The limited warranty applies only to products that belong to … The warranty terms and conditions can be found here.. To make a claim under warranty you will need to provide a proof of purchase, which may be a receipt, delivery note, or other document which clearly shows the product details and date of purchase. For some products a different warranty period applies. For free and easy to use. Use the form below. The Sennheiser Internat NB: Sennheiser Communications has evolved in a new set-up. WARRANTY TERMS AND CONDITIONS . Sennheiser recommends authorizing repair up to the Pre-Authorized Amount in order to accommodate a fast turnaround time. Go to EPOS: You may return your Sennheiser product for under-warranty repair or replacement as long as it meets the terms of Sennheiser’s Warranty Statement. Repair Estimates:Estimates will be provided via phone or email based upon your preferred method of communication as indicated on your request for repair. Our warranty extension program enables you to extend the warranty period of your new Sennheiser product by up to 3 years. We'd be glad to help.

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